Shipping & Delivery

At AshPaws, every memorial piece is created with intention, care, and respect.
Because of the nature of our work, shipping timelines may differ from mass-produced products — and we believe transparency is essential.


Worldwide Ordering

We proudly accept orders from customers around the world.
No matter where you are located, you are welcome to place an order with us.

Please note that delivery times may vary depending on destination and the nature of the product.


Custom & Made-to-Order Items

Many of our products are custom-made or personalized.

  • Custom orders typically begin production within 48 hours after the order is placed.
  • The crafting process usually takes approximately 15 days, depending on the design and level of personalization.

Each piece is carefully created to honor a life and a memory — this level of care simply cannot be rushed.


Estimated Delivery Time

Once production is complete, shipping time will vary based on location:

  • Estimated total delivery time:
    approximately 1 to 2 months from the date of order

International shipping, especially over long distances, naturally requires additional time. This is a normal part of delivering meaningful, handcrafted memorials across borders.


A Note on Time & Care

AshPaws is a premium memorial brand.
Every product is handled thoughtfully, with attention to detail and emotional significance.

If speed is your top priority, our products may not be the right fit.
If care, craftsmanship, and respect matter most to you, we truly appreciate your patience and understanding.

Each memorial we create is treated as more than a product — it is a tribute.


Questions & Support

If you have any questions about your order or delivery timeline, please feel free to contact us.
We are always here to help and will do our best to keep you informed throughout the process.