Terms of Service

OVERVIEW

This website is operated by AshPaws. Throughout the site, the terms “we”, “us”, and “our” refer to AshPaws. AshPaws offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction.

Any breach of these Terms may result in immediate termination of your access to our Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks. Credit card and payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.


SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

The information on this site is provided for general informational purposes only. We are not responsible if information made available on this site is not accurate, complete, or current.

We reserve the right to modify site content at any time but have no obligation to update information. Any reliance on the material on this site is at your own risk.


SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS & SERVICES

AshPaws specializes in pet memorial urns and keepsakes, many of which are custom-made or personalized.

  • All product descriptions and images are for reference only.
  • Colors and materials may vary slightly due to screen display differences and the handcrafted nature of our products.
  • Custom and made-to-order items may not be eligible for return or exchange, except where required by law or stated in our Return Policy.

We reserve the right to limit quantities, discontinue products, or restrict sales on a case-by-case basis.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or abusive.

You agree to provide accurate, current, and complete purchase and account information, and to promptly update your information as needed to complete transactions and communications.


SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” and “as available.” We have no control over these tools and assume no responsibility for their use.

Your use of any third-party tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for examining or evaluating their content or accuracy and assume no liability for third-party materials, products, or services.


SECTION 9 – USER COMMENTS & SUBMISSIONS

If you submit comments, feedback, or other materials, you agree that we may use, reproduce, and distribute such content without restriction.

You agree that your submissions will not violate any third-party rights or contain unlawful, abusive, or harmful material. You are solely responsible for the content you submit.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.


SECTION 11 – ERRORS & OMISSIONS

Occasionally, there may be errors or omissions related to product descriptions, pricing, or availability. We reserve the right to correct such errors and cancel orders if necessary.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, infringing intellectual property, harassment, abuse, fraud, or interference with site security.

Violation of prohibited uses may result in termination of access to our Services.


SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Our services and products are provided “as is” and “as available,” without warranties of any kind.

AshPaws shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products, to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless AshPaws and its affiliates from any claim arising out of your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us. We may terminate your access if you fail to comply with these Terms.


SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on this site, constitute the entire agreement between you and AshPaws regarding use of the Service.


SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the United States.


SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the site constitutes acceptance of any changes.


SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:
[email protected]